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PCI DSS Mandatory security standard that every business must meet to protect customer card data and prevent fraud. CIC Certified Insurance Counselor, a professional designation that demonstrates deep knowledge and advanced experience in the insurance industry. ISO 27001 International standard that defines the requirements to implement, maintain, and continually improve an Information Security Management System, protecting the confidentiality, integrity, and availability of information. Socially Responsible Company Key recognition granted to companies that show a consistent commitment to Corporate Social Responsibility (CSR) and ethics in their operations. Super Companies Annual recognition awarded by Expansión magazine and T Companies to organizations with the best practices in organizational culture and work environment. COPC Global high-performance management standard for customer contact centers, focused on improving customer experience, service efficiency, and operational cost optimization. ITIL Validates the competencies needed to manage information technology services efficiently and in line with business goals. NMX-R-025-SCFI-2015 Establishes the requirements for companies and institutions to implement a management system that promotes labor equality, non-discrimination, comprehensive employee development, and a violence-free workplace. ISO 9001 Focuses on quality management, helping organizations ensure that their products and services consistently meet customer and regulatory requirements. ISO 37001 The anti-bribery management systems standard, designed to help organizations prevent, detect, and address bribery in all its forms. ISO 22301 Specifies the requirements for a business continuity management system, enabling an organization to prepare for, respond to, and recover from disruptive incidents. ISO/IEC 20000-1 The international standard for information technology service management, outlining the requirements to plan, establish, implement, and improve a service management system. NYCE Personal Data Protection Certification NYCE certification recognizing compliance with good practices for the protection and responsible processing of personal data. ISO/ IEC 20000-1:2018 International standard that specifies the requirements to establish, implement, maintain, and improve a service management system, focused primarily on information technology services to ensure quality and value for the client. ISO 22301:2019 International standard that establishes the requirements for a Business Continuity Management System so an organization can prepare for, respond to, and recover from disruptive incidents. ISO 18295-1 International quality standard for customer contact centers, whose primary purpose is to ensure the services offered consistently meet or exceed customer expectations and needs.